CRM means customer relationship management, but what does this really mean and who in your company should use the software? CRM software, such as Act! by Swiftpage (formerly by Sage), keeps track of all your interactions...
This week Paul at Silicon Bullet spent most of Sunday afternoon sitting through the Sage ACT! 2012 new release seminar online, and then taking the exam. What a fun way to spend the weekend! As a Sage accredited reselle...